Delete your Achilles account

How to ask

1. Write to support@trainwithachilles.com from the email address you sign in to Achilles with.
2. Use the subject "Delete my account". You don't need to give a reason.
3. We delete the account within 30 days, usually much sooner, and reply to confirm. If you write from another address, we'll first check that the account is yours.

You don't need the app installed to ask. Deleting the app from your phone doesn't delete your account.

Delete part of your data instead

In the app, Profile → Consents lets you withdraw your consents and delete your health answers and your plans at once, while keeping your account and sign-in.

What is deleted

• Your account and email address
• Your health and intake answers, notes and training profile
• Your plans, logged workouts, progress and settings
• Your consents, sign-in sessions and push tokens

What we keep, and for how long

• Database backups: up to 7 days, then the deleted data is gone from them too.
• Server logs and crash reports: up to 30 and 90 days, after which they are deleted automatically.
• Our providers: the AI provider deletes plan inputs within 30 days of each plan; email delivery records follow SendGrid's own retention.
• AI run records: kept without any link to you, to track cost and quality.

Workouts the app saved to Apple Health or Health Connect stay there, in your control; delete them in those apps if you want. More in our privacy policy.